Privacy policy

At fauvia.com, we understand the significance of safeguarding your private information when you use our website. To ensure the protection of your personal data, we take this matter seriously. As a result, we want to provide you with an overview of the data we retain and the data we dispose of. 

WHAT WE NEED
We collect the following types of personal data from you:

  • Personal details such as name, address, email, and phone number.
    Your IP address.
  • Operating system, web browser type and version.
  • Pages you visit and features you use on our site.
  • We also use cookies or similar technologies to analyse trends, administer the website, track users’ movements around the website and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level but, if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.
  • We partner with third parties to manage our advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based on your browsing activities and interests.

Note: We solely obtain personal information from you when you voluntarily provide it to us, such as during registration, completion of forms or emails, when placing an order for products or services, or when making inquiries or requests related to materials being ordered. The database and its contents are held by our company and managed by data processors or servers that work on our behalf and are accountable to us. We do not share your personal information with any third parties for any reason unless we have your consent or are legally obligated to do so. We will maintain control and responsibility over the use of the personal data you provide to us.

WHY WE NEED IT

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer)
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails (The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc)

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.


Choice and Opt-Out

If you no longer wish to receive the Company's promotional communications, you may "opt-out" of receiving them by following the instructions included in each communication or by e-mailing the Company at service@fauvia.com.


OPT OUT/CORRECTIONS

Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests at the customer information section, or by telephoning, or emailing your request to fauvia.com’s Customer Support department at service@fauvia.com. Please do not email your credit card number or other sensitive information.

HOW LONG WE KEEP IT

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. After this period, your data is irreversibly deleted.

Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our site.